Shipping policy

At Carolina's Jewelry, we strive to offer fast and secure shipping for all our products. Below are the details of our shipping policy:

Order Processing:

  • All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation.

  • If there is a delay in processing your order, we will notify you by email.

Shipping Methods and Costs:

  • Standard Shipping (5-7 business days): $7.95 USD

  • Express Shipping (2-3 business days): $24.79 USD

  • Local Express Shipping (maximum 10 miles, minimum purchase of $200 USD): $20 USD (available only in San Diego, CA).

International Shipping:

  • We currently only ship within the United States.

  • We plan to expand our international shipping soon. Stay tuned for updates.

Order Tracking:

  • Once your order has been shipped, you will receive an email with tracking information to monitor your delivery status.

Local Shipping Policy:

  • We offer local shipping in San Diego, CA, for purchases over $200 USD.

  • Maximum Radius: 10 miles from our location.

  • Local Shipping Cost: $20 USD.

  • Delivery Time: 1 to 5 business days.

In-Store Pickup:

  • You may choose to pick up your order directly from our San Diego store at no additional cost.

  • You will receive a notification when your order is ready for pickup.

Delivery Issues:

  • If your package arrives damaged or you do not receive it, please contact us immediately at jewelrycarolinas@gmail.com. We will do our best to resolve the issue as soon as possible.